Who is responsible

AlbIT AB, company reg. no. 559593-7607, is the controller for personal data processed on albit.se. Get in touch at albin@albit.se and I answer personally.

What the site collects

If you fill in the contact form or the quote form, your name, company, email, phone number and message are sent to my inbox through the web3forms service. The chat widget works the same way. The details are used to answer you, nothing else.

If you enter a web address in the site check, the address and the result are logged so I can see that the tool works. You do not have to provide any personal data to use it.

Visitor statistics are collected with Vercel Analytics. They are aggregated and set no cookies.

The site also measures conversions from Google Ads. If you say yes, cookies are set in your browser. If you say no, Google's measurement loads in a mode where it may not store anything on your device, and Google only learns that a visit happened without being able to recognize you.

If you say yes, a tool from Leadsy also loads. It tries to work out which company a visit comes from, based on the IP address. The point is to see which businesses found their way here, not to identify you as a private individual. Without your yes it does not load at all.

Why I am allowed to

To answer your enquiry and to fulfil an agreement once you are a client, and otherwise on the basis of legitimate interest: running the site and reaching companies that could benefit from the services.

How long it is kept

Emails from the forms stay in my inbox for as long as the conversation is live, and after that for as long as accounting rules require. Statistics are kept for whatever period each service applies by default.

Your rights

You have the right to know what I hold about you, to have it corrected or erased, and to object to the processing. Write to me and I will sort it out. If you are unhappy with how I handle it, you can contact the Swedish Authority for Privacy Protection, IMY.

Cookies

Cookies are only set if you say yes in the measurement box. If you change your mind, you can change your choice at the bottom of this page, or block third-party cookies in your browser.

If you become a client

Before the work starts you get a written agreement stating price and scope. It is signed digitally with BankID, and you get a signed copy straight away.

Every agreement has 30 days' notice. There is no minimum term, neither at the start nor later on. If you want to stop, you give notice and that is that.

If I need to process personal data on your behalf, form submissions or a customer register on your site for instance, we sign a data processing agreement. It is signed the same way.

You own everything I build for you. The domain, the content and the site itself are yours, and they come with you if we stop working together. The same goes for the ad account and the Google profile, which are registered in your name.

Missed-call replies

1. The service means that a telephone number provided by AlbIT passes incoming calls through to the mobile number stated by the customer. If the call is not answered, a text message is sent to the caller from that same number.
2. The service is activated within three working days of AlbIT receiving the customer's mobile number, preferred message wording and opening hours.
3. The subscription includes 100 call minutes and 100 text messages per calendar month. Usage beyond that is billed at cost. AlbIT informs the customer before any such charge is applied.
4. The telephone number is provided through a Swedish telecom operator engaged by AlbIT. The customer holds the number for the duration of the agreement.
5. On termination the number can be transferred to the customer or to an operator named by the customer. An administrative fee of 495 kronor excluding VAT applies to the transfer. The request must be made within thirty days of the final day of the agreement. After that the number may revert to the operator and cannot be recovered.
6. Calls are not recorded. AlbIT processes the time of the call, the telephone number, the length of the call, whether the call was answered and the content of the text messages sent and received.
7. The service depends on third-party mobile networks. AlbIT is not liable for calls or messages that fail to arrive due to operator faults, the recipient's subscription or lack of coverage.

Calls and text messages

For customers using the missed-call reply service we process data about people who call the customer's telephone number. This covers the telephone number, the time of the call, its length, whether it was answered and the content of the text messages sent and received. Calls are not recorded.

The customer is the data controller for this information and AlbIT is the data processor. The processing is governed by the data processing agreement included in the customer agreement. We engage 46elks, a Swedish telecom operator with servers in Sweden, as a sub-processor.

AlbIT stores no call logs or messages in its own systems. The data is stored by 46elks on our behalf and retrieved from there when the customer's monthly report is prepared. How long it is kept is governed by our data processing agreement with 46elks.

If you want your data deleted, contact the company you called and we will help them have the request carried out at 46elks.

Your measurement choice

You can change at any time whether Google Ads and the company lookup are allowed to run. The choice is stored in your browser.

Change my choice